About this vacancy
The quality management adviser supports the municipality of Utrecht with the quality management of the Werven programme and its associated implementation projects. The role focuses on keeping the quality policy and quality management plan up to date, analysing and improving processes, and advising project managers.
What will you do?
- Drafting, developing and visualising work processes
- Developing and implementing work instructions
- Supporting the implementation of work processes within the organisation
- Contributing to the updating of the quality management plan
- Carrying out quality analyses
- Assessing and evaluating processes and associated criteria
- Ensuring that improvement points arising from evaluations and assessments are followed up
- Advising and supporting the quality manager and project managers
What do they ask?
- Higher professional education (HBO) working and thinking level
- At least 2 to 4 years’ experience as a process manager or quality management adviser in the field of work processes
- Experience with civil engineering projects in an IPM setting is an advantage
- Work experience with the national government, a province or a municipality is an advantage
- Experience with Visio, BPMN and Bizzdesign is an advantage
- You can think in a structured way and communicate clearly both verbally and in writing
- You are proactive and flexible, and can work in a complex environment with different interests
- You have excellent verbal and written communication skills
